CCC ALERT is the latest addition to Calhoun’s emergency notification system. It will be activated during situations posing an imminent (or ongoing) campus or college-wide threat or danger to the safety of the CCC community. It is a free service that runs 24 hours a day, seven days a week, 365 days a year.

CCC ALERT joins our current system of website and social media postings and notifications to local TV and radio stations of emergency situations. All information you provide is private and WILL NOT be shared or used for any purpose other than emergency communication to you.

CCC ALERT will send messages to all the delivery methods you choose. You can register multiple email addresses and phone numbers and choose a phone call, text message, or both. You may update your contact methods at any time by accessing your CCC Alert account through the MyCalhoun portal. If you choose to receive a phone call and you do not answer your phone, the system will attempt to leave you a voice message.

CCC ALERT is designed to alert members of the CCC community during an emergency posing an imminent (or ongoing), campus or college-wide threat or danger. This could include (but is not limited to) weather emergencies, campus closings due to water or electrical outages, or a Virginia Tech-type event.

Routine information about upcoming dates (registration, payment deadlines, book buy-backs, etc.) or campus events (plays, concerts, cook-outs, games, etc.) WILL NOT be broadcast via the CCC ALERT Emergency Notification System. Watch your email account, flat-panel screens around campus, or visit the Calhoun website for that kind of information.

CCC ALERT is the easiest, most efficient and accurate way to learn about any emergency situation affecting Calhoun Community College.

You can access your CCC Alert account my logging into your MyCalhoun portal and clicking the CCC Alert tile. You will then be automatically logged into your CCC Alert account where you can view and update your contact preferences.

YOU ARE RESPONSIBLE FOR UPDATING YOUR INFORMATION AS IT CHANGES THROUGHOUT THE SEMESTER.

Redundant, overlapping, and consistent communication is an important component of any emergency plan. CCC ALERT is designed to facilitate early notification during emergencies. Sending the same messages using multiple modes and methods helps assure that those affected have accurate access to all warning messages and alerts to help keep them safe and informed.

If you can access your CCC Alert account through the MyCalhoun portal, you are signed up.

After we update the system each semester, the CCC ALERT system may be tested periodically. During a test, you will receive a message indicating “Test” and it may or may not request a response on your part. This will allow us to ensure the system is functioning properly, and that users are receiving messages. Other than these periodic test messages, CCC ALERT will only notify you when there’s an actual emergency or threat to your safety or about weather emergencies or other unplanned college closings.

Once an emergency has been identified, CCC ALERT will send messages and calls simultaneously to all student, faculty, and staff listed devices. All emergency contacts you entered will receive the alert. If you don’t answer your phone, the system will attempt to leave you a voice message. Read or listen to these messages carefully and follow any instructions they contain. Additional instructions may follow throughout the emergency situation, so keep your device accessible and check for messages often.

Calls from CCC ALERT to land lines will show as “Calhoun Community College”. Emails sent via CCC ALERT will be specific to the emergency incident and subjects will begin with “CCC Alert”. The CCC ALERT system is NOT set up to receive incoming emails.

CCC ALERT can contact any phone number regardless of the service provider.

Yes. CCC ALERT is an addition to all of Calhoun’s current emergency notification tools (website and social media, Calhoun campus emails, and local TV and Radio station announcements.) Those tools will continue to be used for situations that warrant their use, especially for non-emergency closings (i.e. overnight weather events, etc.)

CCC ALERT is a free and voluntary service to students, faculty, and staff. All members of the Calhoun community are encouraged, but not required, to participate.

There is no limit to the number of devices you may enter to be notified by CCC ALERT, however, only registered students or staff and faculty will have access to the account. It is up to you access your account to add or remove extra devices.

While text messaging is one way to receive CCC ALERT notifications, its effectiveness is inherently limited by your service provider capacity to deliver these messages. Calhoun encourages CCC ALERT subscribers to sign up multiple device methods and not to rely on text messaging alone to receive emergency notifications. If you have not used text messaging in the past, check with your service provider to see if it is available for your phone. You are responsible for any fees charged by your provider for text messaging. Calhoun encourages you to download the AlertMe app by Regroup for your Apple or Android smartphone to receive alerts via push notification.

The college has partnered with Regroup to provide emergency mass notifications to Calhoun students, faculty, and staff.

No. The CCC ALERT system has a rigid security policy in which only a few, authorized college personnel have access to initiate messages using the system.

Message delivery and the timeliness of the delivery are not guaranteed, and depend on a variety of factors including the battery life in your mobile device, signal strength, cell tower traffic, etc. The college will post emergency information through various communication vehicles (Calhoun email, website and social media posting, local TV and Radio announcements), so be aware that your CCC ALERT should not be your only source of emergency information. The college and Regroup are not responsible for text or voice messages that are not received.

Text or voice messages distributed at the same time may reach different mobile devices using different cell carriers at different times. Message delivery and the timeliness of the delivery are not guaranteed and depend on a wide variety of factors including mobile device battery life, signal strength, cell tower traffic, etc.

Not normally. During a test, however, the CCC ALERT text or voice message will provide you with instructions if any response is needed.

Questions? Contact the Help Desk at helpdesk@calhoun.edu or 256-306-2700.