What is a Certified Manager of Quality/Organizational Excellence?
The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives – everywhere from small businesses to multinational corporations – that can have regional or global focus in a variety of service and industrial settings.
A Certified Manager of Quality/Organizational Excellence facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.
Course Description
The course covers the following knowledge areas required to earn this certification and can be customized to meet an employer’s needs.
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Leadership
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Team dynamics
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Developing and deploying strategic plans
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Managerial skills and abilities
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Communication skills and project management
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Quality, systems, models, and theories
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Problem solving and process management tools
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Measurement (assessment and metrics)
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Customer-focused management
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Supply chain management
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Details
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Course Code: QM 230 (3.0 CEUs)
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Course Timeframe: TBD
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Days & Times: TBD
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Duration: 0 Contact Hours; Delivered Over a 10 Week Timeframe
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Cost: $695 (includes primer and practice exams)
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Location: Web Interactive or Huntsville-Research Park Site