What is a Certified Quality Auditor?
Certified Quality Auditor is a professional that knows and employs the standards and principles associated with auditing. A CQA is capable of using various evaluation techniques to identify a production system’s strength and weakness in industry criteria.
Course Description
This course can be customized to meet an employer’s specific needs. During this course you will learn how to:
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Understand the various types of quality audits as well as the steps involved in planning, conducting, and closing out an audit.
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Improve communication skills by learning techniques for presenting, interviewing, and tactical conflict resolution.
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Analyze audit results and customer satisfaction to implement changes that resolve internal issues and improve processes.
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Learn how to utilize quality tools such as Pareto charts, flowcharts, and plan-do-check-act (PDCA) as well as process improvement techniques like Six Sigma.
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Identify methods for estimating, mitigating, and controlling risk: FMEA, HACCP, and CTQ.
- Programs & Training
- View Catalog & Student Handbook
- Understanding Degree Options
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- Art Explorations 2026: Art & Imagination: Creating New Worlds
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- Community Programs & Partnerships
Details
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Course Code: QM 210 (3.6 CEUs)
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Course Timeframe: TBD
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Days & Times: TBD
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Duration: 36 Contact Hours; Delivered Over a 12 Week Timeframe
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Cost: $750 (includes primer and practice exams)
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Location: Web Interactive or Huntsville-Research Park Site, Sparkman Building, Room 231