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Certified Quality Improvement Associate

What is a Certified Quality Improvement Associate?

The Certified Quality Improvement Associate has a basic knowledge of quality tools and their uses and is involved in quality improvement projects, but doesn’t necessarily come from a traditional quality area.

Course Description

Those new to quality, process leader practitioners, and those who support the practice of business excellence would benefit from formal recognition of proficiency on the fundamentals of quality and process improvement. This course can be customized to meet an employer’s specific needs. During this course you will learn how to:
  • Describe key events in the evolution of quality.
  • Identify and describe the key components of total quality management (TQM) and understand how organizations approach TQM deployment.
  • Differentiate between the TQM philosophies of six quality experts and two quality approaches: Six Sigma and the Baldrige program.
  • Know the role of process management in TQM and the interrelationship of processes and systems.
  • Recognize how basic quality tools can be used to help improve processes.
  • Define different quality concepts related to quality evolution, TQM, process management, and the basic quality tools.
  • Understand the importance of the customer-supplier relationship and team roles and responsibilities.
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Details

  • Course Code: QM 222 (3.0 CEUs)
  • Course Timeframe: TBD
  • Days & Times: TBD
  • Duration: 30 Contact Hours; Delivered over a 10 Week Timeframe
  • Cost: $695 (includes primer and practice exams)
  • Location: Web Interactive or Huntsville-Research Park Site
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Refund Policy

A full refund may be obtained by placing a written request to the Calhoun Community College Workforce Solutions, Department Project Manager, no later than 14 days prior to the program start date. No refund is available after 14 days prior to the program start date. If the refund deadline has passed, you may transfer into the next open scheduled class. Only one class transfer is allowed, no refund is available.

Learn More

To learn more about this program or to register with a LTP or other employer voucher, please email us at workforce@calhoun.edu or click the button below for an information form you may submit.

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