Calhoun Community College has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by the U. S. Department of Justice regulations implementing Title II of the Americans with Disabilities Act. Title II states, in part, that “no otherwise qualified disabled individual shall, solely by reason of such disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination” in programs or activities sponsored by a public entity.

An ADA Grievance Form must be filed, in writing, to the Director of Student Disability Services within ten (10) business days of the alleged violation. It must contain the name and address of the person filing it, and it must briefly describe the alleged violation of the regulation.
An investigation, as may be appropriate, shall follow the filing of a complaint. The investigation shall be conducted by the Director of Student Disability Services. These rules contemplate informal but thorough investigations, affording all interested persons and their representatives, if any, an opportunity to submit evidence relevant to a complaint.
A written determination as to the validity of the complaint and a description of the resolution shall be issued by the Director of Student Disability Services and a copy forwarded to the complainant no later than ten (10) business days after the completion of the investigation, via certified mail, personal delivery or student email.
If the outcome does not result in a satisfactory resolution to the complainant, the complainant may choose to pursue a formal appeal through the Student Advocate’s office by requesting that the evidence be presented to a Committee. (A three-member committee consisting of one CCC student, faculty, and staff member). A meeting will be scheduled for the Committee to review all evidence connected with the case and if needed to interview all interested persons and their representatives.
The committee will submit a written determination based on their findings to the complainant, defendant, and the SDS office within ten (10) business days after the meeting.

ADA Grievance Form