Why does Calhoun have a Student Advocate?
The Student Advocate Office was created to help students and potential students solve college-related problems by providing individual attention to each issue. It is important that these problems be handled in a direct, expeditious, and friendly manner. If a student or potential student has tried without success to resolve a problem on campus, it’s time to contact the Student Advocate Office.
How can I Contact the Student Advocate?
It’s easy! The Student Advocate Office is open the following dates/times:
- Decatur campus: Monday – Thursday 7:45 a.m. until 5:15 p.m. and Friday 7:45 a.m. until 11:45 a.m.
- Huntsville campus: Every first Monday and second Tuesday of each month, 8:30 a.m. until 4:30 p.m.
For more information or to schedule a meeting, stop by the office located Wallace Hall (temporary location), Decatur campus, or room 101Ec in the Sparkman Building at the Huntsville campus.
What is the Role of the Student Advocate?
- Listening to the needs and concerns of the student or potential student
- Educating the students on college policies and procedures spotlight on students
- Communicating with the students to assist in devising a solution or strategy to the problem(s) or finding alternatives
- Gathering information and making inquiries in cooperation with the student
- Referring the students to the appropriate office or person, or contacting the office or person on the student’s behalf
- Following up with the student to be sure the situation is resolved, the question is answered, or (s)he has made the necessary contact
- Recommending process or procedural improvements when necessary