Awesome Students

Student Advocate Office

Why does Calhoun have a Student Advocate?

The Student Advocate Office was created to help students and potential students solve college-related problems by providing individual attention to each issue.   It is important that these problems be handled in a direct, expeditious, and friendly manner.  If a student or potential student has tried without success to resolve a problem on campus, it’s time to contact the Student Advocate Office.

How can I Contact the Student Advocate?

To best serve you, please schedule an appointment for a virtual or in-person meeting.

The Student Advocate Office is open the following dates/times:

Decatur campus, Chasteen Student Center, Room 107
Monday, Wednesday, Thursday – 7:45 a.m. until 5:15 p.m.
Friday – 7:45 a.m. until 11:45 a.m.

Huntsville campus, Sparkman Building, Student Center, SGA 250
Tuesday – 7:45 a.m. until 5:15 p.m.

What is the Role of the Student Advocate?

  • Listening to the needs and concerns of the student or potential student
  • Educating the students on college policies and procedures spotlight on students
  • Communicating with the students to assist in devising a solution or strategy to the problem(s) or finding alternatives
  • Gathering information and making inquiries in cooperation with the student
  • Referring the students to the appropriate office or person, or contacting the office or person on the student’s behalf
  • Following up with the student to be sure the situation is resolved, the question is answered, or (s)he has made the necessary contact
  • Recommending process or procedural improvements when necessary

Nicole Ricketts

Coordinator of Student Advocacy, Special Projects, and Discipline
(256) 306-2870
nicole.ricketts@calhoun.edu