QM 230 (3.0 CEUs)
The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives – everywhere from small businesses to multinational corporations – that can have regional or global focus in a variety of service and industrial settings.
A Certified Manager of Quality/Organizational Excellence facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.
The course covers all the knowledge areas required to earn this certification: leadership; team dynamics; developing and deploying strategic plans; managerial skills and abilities; communication skills and project management; quality, systems, models, and theories; problem solving and process management tools; measurement (assessment and metrics); customer-focused management, and supply-chain management.
|Days and Times:||Wednesdays, 4pm to 7pm|
|Beginning:||September 18, 2019|
|Ending:||November 20, 2019|
|Duration:||30 Contact Hours; Delivered Over a 10 Week Timeframe|
|Location:||Web Interactive or Huntsville Campus|
|Cost:||$695 (includes primer and practice exams)|
*May also be customized to an employer’s specific needs
Registration Deadline: September 4, 2019
To register with a LTP or other employer voucher, contact Jennifer Geiger at 256-306-2584 or Jennifer.Geiger@calhoun.edu